Behavioral Health & SUD Billing

Behavioral Health Billing

Billing with Accuracy & Compliance

Behavioral Health and SUD billing requires specialized expertise, continuous follow-up, and strict compliance with payer guidelines. Frequent authorization requirements, medical necessity documentation, and multiple levels of care can make billing and reimbursements challenging for providers.

At RIG Medical Billing, our experienced team ensures accurate claim submission, authorization tracking, denial management, and payer follow-up to help maximize collections and reduce revenue delays. Using AI-assisted workflows and compliance-focused billing processes, we help organizations improve operational efficiency and financial performance.

Our Behavioral Health billing services include:

Insurance eligibility & benefits verification
Authorization tracking and follow-up
Denial management and appeals
Accounts receivable & old AR recovery
Credentialing and payer enrollment support
AI-assisted claim review for improved accuracy

Process Overview

Comprehensive Billing for All Levels of Care

We provide billing and revenue cycle management support for a wide range of Behavioral Health and Substance Use Disorder services. Our specialists understand payer-specific billing rules and ensure claims are processed accurately according to authorization and compliance requirements.

Levels of Care We Support:

ECM (Enhanced Care Management) Billing
CS Billing (Community Support Services)
Outpatient Mental Health Billing
Intensive Outpatient Program (IOP) Billing
Partial Hospitalization Program (PHP) Billing
Medication-Assisted Treatment (MAT) Billing

Our goal is to help behavioral health providers reduce denials, improve collections, and maintain a healthy revenue cycle while focusing on quality patient care.

Authorization & Eligibility Management

We verify insurance eligibility, manage authorizations, and ensure all billing requirements are completed before claims submission.

Multi-Level Care Billing

Our team handles billing for IOP, PHP, MAT, detox, residential treatment, outpatient therapy, and other behavioral health services.

Denial Management & Appeals

We proactively identify claim issues, manage denials, and submit appeals to improve reimbursement success rates.

AR Recovery & Revenue Optimization

Our accounts receivable specialists help recover old AR balances and improve overall collections for behavioral health providers.

AI-Assisted Billing Accuracy

Using AI-assisted workflows and experienced billing professionals, we reduce errors and improve claim accuracy.

Compliance-Focused Revenue Cycle Support

We follow payer-specific guidelines, authorization protocols, and compliance standards to help providers avoid billing disruptions and maximize revenue.

Ready to Stop Guessing and Start Growing?

Let’s talk about your business. No pitch. No pressure. Just a real conversation about what’s possible.

Lisa helped our pediatric practice resolve long-standing reimbursement issues related to vaccine administration and SDOH reporting. She identified coding and billing gaps, clarified payer requirements, and helped us correct our workflows so we could receive payment for services we were already providing. Her knowledge, responsiveness, and attention to detail made a measurable difference in our revenue cycle. We highly recommend Lisa to any practice struggling with complex coding, payer rules, or denied claims.

Lisa brought a fresh set of eyes to our laboratory revenue cycle and quickly uncovered issues that had been limiting reimbursement. She helped us strengthen the connection between physician orders, diagnosis coding, documentation, medical necessity, and claim submission. Her practical guidance gave our team a clearer process for billing lab services correctly and addressing payer-specific denials. We saw better consistency, fewer billing errors, and improved payment results. Her expertise was exactly what our organization needed.